Transportr's Privacy Policy

The purpose of this privacy policy is to show you how Transportr collects, processes, and stores your Personal Data through Transportr's platform.

It is necessary to read this privacy policy along with any other privacy policy that Transportr may provide on specific events once we collect or process Personal Data related to you to keep you fully aware of how and why Transportr needs your Personal Data.

Transportr's privacy policy supplements other privacy policies and notices and is not planned to override them.

For any inquiries about Transportr's privacy policy or practices, please reach us through the following contact details:

Transportr updates its privacy policy regularly. This version was last updated in June 2022.

It is necessary for Transportr to store precise and up to date data of the Shipper and Carrier. Please keep Transportr updated of any data changes of your Personal Data during the period with Transportr.

There are data of third-party providers, application, plug-ins in Transportr's platform. Clicking on the links will enable the connections which might allow third-party to access general data about you.

Transportr does not have any control over the third parties, and it is not responsible for their privacy policy. When engaging with third-party websites, Transportr encourages you to go through the privacy policies on their website after leaving Transportr's website.

Personal Data: Any data concerning an individual that reveals the identity of the person.

Transportr might collect, analyze, save and transfer various kinds of Personal Data about you which Transportr has grouped together as follows:

Transportr collects and uses aggregated data such as demographic or statistical data for visualization and study purposes. Aggregated data is derived from the information taken from the website and it is not considered as Personal Data as it should not directly or indirectly reveal your identity. For instance, Transportr may aggregate your usage data to calculate the time spent using the website.

By the law or under the agreed contract, Transportr is required to collect accurate and up to date Personal Data about you and failing to provide and share the requested data, Transportr may not be able to achieve the terms agreed upon (for instance, to provide you with the platform portal services such as submitting a request).

For Shippers, this means that Transportr may not be able to offer access to creating a shipment or to receive/create quotation from Carriers. If you are a Carrier on Transportr's platform, this could mean that you are unable to market or supply your services to Shippers using this portal.

Transportr follows different methods to collect information about its Shippers and Carriers.

One of the ways to share data is by direct interactions. You may share your information such as name and VAT number by filling up a form or by responding to Transportr by phone call, email or post. This contains Personal Data you provide by:

Transportr will not use your Personal Data without your consent. By using Transportr's website and/or platform, you consent and agree to your Personal Data being collected in the following scenarios:

Transportr strives to provide you with choices concerning certain Personal Data usages, mostly in advertising and marketing as explained below.

Transportr Promotional Offers

Transportr may use your identity, contact, technical, usage and profile data and order history to form a view on what you may want or need, or what may be of interest to you. This is how Transportr establishes which services and offers may be related to you.

You may receive marketing communications from Transportr if you have requested or purchased services through Transportr's platform.

Third-party Marketing

Transportr will not share your Personal Data with any third party for marketing purposes but please note that if you opt to receive services by a third party on this website, Transportr does not control how they utilize your data. Please refer to your agreement with any such third party for further information.

Opt-Out Links

You can ask Transportr to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you. Transportr will use reasonable endeavors to ensure that no further marketing material is sent to you.

By using this website, you expressly agree and consent to Transportr's use of cookies.

Cookies are used to collect browsing information. The cookies track information such as the number of visits, duration of visit, destination page, bounce rate and other general information.

Transportr uses the information collected by the cookies to measure how you use the website so it can be updated and improved.

Transportr will only use your Personal Data for the purposes for which it was collected for, unless Transportr reasonably considers that there is a need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact Transportr.

Please note that Transportr may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

If necessary, Transportr may have to share your Personal Data with the parties set out below:

Transportr requires all recipients to respect the security of your Personal Data and to treat it in accordance with the law.

Transportr does not frequently share your Personal Data outside the United Arab Emirates but may transfer the required data when needed. For example, if the shipment is categorized as cross-border movement, your general Personal Data might be shared. By using the platform, opening an Account, requesting, providing or ordering specific services through Transportr, you specifically acknowledge and agree on such transfers.

Transportr has taken into consideration security measures to protect your Personal Data from accidentally being lost or accessed by an unauthorized or illegal way. Transportr limits the access to your Personal Data to its employees, contractors, agents and other third parties that were agreed on to perform a specific transaction or business need and they are subject to confidentiality. Unfortunately, the transmission of data through the internet is not completely safe. Therefore, with the necessary steps taken by Transportr, Transportr cannot guarantee the full security of the data transmitted to this website and any transmission is at your own risk.

Transportr planned on how to deal with any suspected Personal Data breach and notify you once any suspected activity of stealing Personal Data is approached.

Transportr will hold your Personal Data for as long as it is necessary to fulfil the purposes for which the data was collected for, and in compliance with tending to any legal, tax, accounting regulatory, or reporting requirements. Transportr may require holding your Personal Data for a longer period in the event of a complaint or if Transportr reasonably believe there is a prospect of litigation in respect thereto.

Transportr studies the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which Transportr processes your Personal Data and whether Transportr can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements in order to determine the appropriate retention period for Personal Data.