FAQ

Transportr is a Logistics-as-a-Service (LaaS) provider offering a comprehensive digital platform that streamlines regional and international logistics operations for businesses across diverse industries. Our platform enables a seamless end-to-end experience for both shippers and vendors—facilitating the efficient sourcing and provision of logistics services.

Transportr is headquartered in Abu Dhabi, United Arab Emirates, with regional offices in the Kingdom of Saudi Arabia. Businesses across all regions are welcome to create an account, submit inquiries through our platform, or contact our team directly at sales@transportr.com.

Logistics services encompass, but are not limited to, land freight, ocean and sea freight, rail freight, air freight, warehousing, material handling, customs clearance, and related supply chain solutions.

Registering your company on Transportr is quick and straightforward. Simply click on Sign Up and provide the required company information. To activate your account for order processing, you’ll be asked to submit supporting company documentation.

While you may already have established vendor relationships, Transportr serves as a digital logistics aggregator, offering access to preferential rates through our extensive network of carriers, agents, and freight forwarders. More than just a platform, Transportr functions as an extension of your logistics team—equipping you with powerful digital tools designed to streamline and enhance your internal operations.

Transportr serves as a lead generation engine for carriers, agents, and freight forwarders. By joining the Transportr network, you gain access to a steady stream of inquiries—often on a daily basis—based on the services you offer. In addition, we provide a suite of value-added tools designed to simplify and optimize your logistics sales process.

While Transportr facilitates logistics sourcing and provides comprehensive support throughout the process, certain direct interactions with vendors may still be necessary. For instance, you may need to coordinate specific operational details—such as pick-up or delivery—with the assigned truck driver.

Of course! there are no limitations as to how and how often you decide to use the Transportr platform.

Absolutely, you can create a request which allows you to receive and compare offers from multiple vendors.

Yes, in case of recurrent inquiries, contracts, projects, or any other form of long-term requirements, you can create a request for contractual rates as opposed to spot rates.

Transportr offers a wide range of truck types with no limitations, leveraging our extensive network of trusted trucking partners. Commonly available equipment includes flatbed trailers, lowbed trailers, dry box trailers, tipper trucks, refrigerated (reefer) trucks, and pickup trucks, among others—ensuring the right solution for every shipping requirement.

Absolutely—Transportr is an intermodal logistics platform, allowing you to request and manage multiple modes of transportation within a single shipment. For exporters serving international markets, we offer complete end-to-end solutions. For example, a shipment from your factory in Dubai to a customer in Cairo can include land freight to the port, origin customs clearance, ocean freight, destination customs clearance, and final-mile land delivery—seamlessly coordinated through our platform.

Transportr primarily focuses on First Mile and Middle Mile logistics, rather than Last Mile delivery. As such, our services are best suited for shippers such as manufacturers, trading companies, distributors, and other businesses involved in bulk or B2B shipments.

You can contact us at sales@transportr.com or help@transportr.com.